Effective Date: July 22, 2026

These Terms of Service (the "Agreement") govern your use of the Bots for Music website, mobile applications, and related services (collectively, the "Service"). The Service is owned and operated by Bots for Music, registered at Jektvikøya 72, 8187 Jektvik, Rødøy, Norge ("Bots for Music," "we," "us").

By accessing or using the Service, you agree to be bound by this Agreement. If you do not agree, do not use the Service.

This Agreement is between Bots for Music and you, or the legal entity you represent ("you"). If you accept on behalf of an entity, you represent you have authority to bind it.

1) Eligibility

You must be 18 years or older (or the age of legal majority where you live) to use the Service. By using the Service, you represent and warrant that:

you meet the eligibility requirement;
you have not been suspended or removed from the Service previously (or, if you were, you have our written permission to return); and
your use of the Service complies with applicable laws.

2) Accounts

Certain features require an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately of unauthorized access at support@botsformusic.com.

3) User-Submitted Content

3.1 Your ownership; your responsibilities

You retain ownership of content you submit to the Service (e.g., audio files, links, and related inputs) ("User Content"). You are solely responsible for User Content and represent and warrant that you have all rights, permissions, and legal authority necessary to submit and process it (including any required rights to extract and transcribe audio from a link you provide).

You agree not to submit User Content that infringes or violates third-party rights (including copyright) or applicable law.

3.2 Limited license to operate the Service (processing license)

By submitting User Content, you grant Bots for Music and our service providers a worldwide, non-exclusive, royalty-free, limited-term license to host, store, process, and modify User Content only as necessary to provide the Service (for example: extracting audio, generating transcriptions/MIDI, converting formats, producing previews, and troubleshooting).

3.3 Storage and deletion of User Content

Retention of User Content (including audio files, resulting transcriptions, and generated files) depends on your account status:

Demo and unregistered users: User Content is stored for up to 30 days, then automatically deleted.
Registered users (Free and paid plans): User Content (including your original audio files and generated outputs) is retained until you delete the content or your account. You can delete individual transcriptions and their associated audio at any time from My Files.

In all cases, User Content may also be deleted earlier if:

you delete it sooner;
we are required to retain it to comply with law, enforce this Agreement, resolve disputes, or maintain security, in which case we retain it for no longer than reasonably necessary for the stated purpose; or
it has been incorporated into Derived Data as described in Section 4 (which is not a copy of your raw audio/video).

Transcription metadata (such as song titles, file names, and feature interaction data) and generated output files (MIDI, MusicXML, audio) may be retained as Service Data (see Section 4) beyond the User Content retention period for service improvement, analytics, and operational purposes.

4) Service Data, Derived Data, and Improving the Service

To run, secure, and improve the Service, we collect and use certain operational data.

4.1 Service Data

"Service Data" includes usage events, feature interactions, device/browser information, crash logs, performance metrics, and billing/plan events. We may retain Service Data for as long as reasonably necessary for operations, security, analytics, and compliance.

4.2 Derived Data (non-reversible improvement artifacts)

"Derived Data" means data produced from processing User Content that is not intended to be a replacement for the original content, such as: model error metrics, timing/notation statistics, aggregated audio characteristics, and system evaluation labels.

Derived Data is generated in a manner intended to prevent identification of individual users or reconstruction of original User Content. Where applicable data protection law treats any Derived Data as personal data (for example, because full anonymization cannot be confirmed), we process it as pseudonymized data subject to appropriate safeguards.

We may use Derived Data to maintain and improve the Service (e.g., quality, latency, and reliability), and we may retain Derived Data longer than 30 days.

4.3 Lawful basis and controls

Where applicable under data protection law, we process Service Data and Derived Data based on:

performance of a contract (providing the Service), and
legitimate interests (security, fraud prevention, debugging, and improving product quality).

Where legally required, we will provide choices and/or obtain consent via in-product controls.

5) Content Removal and Copyright Complaints; Repeat Infringers

Bots for Music does not publicly share user-submitted audio/video/transcriptions. Outputs are generated for the submitting user and are not made accessible to other users by default.

If you are a rightsholder and want to request that specific songs, artists, or content not be processed, email support@botsformusic.com with sufficient detail to identify the work(s). We may request additional information to verify the request and may act at our discretion. Acting on a request does not constitute an admission of liability.

Repeat infringers: We may suspend or terminate accounts of users who repeatedly or egregiously infringe third-party intellectual property rights.

6) Transcription Quality

Transcriptions are generated automatically. Accuracy is not guaranteed and may vary based on audio quality and musical complexity. You are responsible for reviewing outputs before relying on them.

7) YouTube Link Integration and Third-Party Terms

The Service may allow submission of YouTube links for audio extraction/transcription. By using this feature, you agree to comply with YouTube's Terms of Service and confirm you have the legal right to process the audio from the submitted link.

We may use the YouTube Data API (v3) for features such as search and metadata retrieval. Submitting a YouTube link may connect to YouTube's servers, which may log activity subject to Google/YouTube policies.

You acknowledge that extracting audio from YouTube without authorization may violate YouTube's terms or applicable law. Bots for Music does not authorize unlawful use. You agree to indemnify Bots for Music for claims arising from links you submit in violation of rights or terms (see Section 17).

8) Third-Party Services and Providers

We use third parties (e.g., hosting, analytics, customer support tools, payment processors) to deliver the Service. Your use of third-party services may be subject to their terms and privacy practices. We are not responsible for third-party services outside our control.

9) Service Limits and Fair Use ("Unlimited")

We may impose or change limits on file size, duration, and request volume by plan.

"Unlimited" means there is no fixed monthly transcription count, subject to reasonable personal-use safeguards:

Free-plan transcriptions process the first 30 seconds of each audio input;
Pro-plan transcriptions process up to 6 minutes per song;
more than 12 songs in 24 hours or 25 songs per week may be queued slower;
excessive unusually long songs, automated bulk uploads, or misuse may result in suspension.

Smart Arrange (AI re-arrangement) credits. Each Smart Arrange run uses a third-party AI service that we pay per request, so it is metered separately from regular transcriptions:

paid plans include 5 successful Smart Arrange runs per calendar month;
the first 3 failed attempts each month are free and do not consume a credit;
from the 4th failed attempt onward, failures count toward your monthly quota — every request consumes third-party processing time regardless of outcome;
Smart Arrange credits and free retries do not roll over from month to month.

For high-volume or industrial use, we may offer B2B plans.

10) Payments, Subscriptions, and Billing

By purchasing or subscribing, you agree to pay the fees plus applicable taxes. Payments are processed via your chosen payment method.

10.1 Authorization and pre-authorization

You authorize us (and our payment processors) to charge your payment method. We may conduct pre-authorization checks where supported.

10.2 Free plan

The Free plan costs $0 and does not require a payment method. It is separate from paid subscriptions and does not automatically convert to a paid plan.

10.3 Renewals and cancellation

Subscriptions renew automatically unless canceled at least 24 hours before renewal. You can cancel from Dashboard > Subscription, which is the standard cancellation method. This does not limit cancellation rights or methods that cannot be excluded under applicable law.

10.4 Delinquency, chargebacks, and collection

If payment is overdue or reversed (including chargebacks), we may suspend or terminate access. You are responsible for fees and costs incurred due to chargebacks or collection where permitted by law.

We may update fees with at least 30 days' notice via email or in-app notification.

11) Refund Policy

Purchases are final. Refunds are granted only for technical issues or at our discretion, unless required by law. Refund requests must be submitted within 7 days of purchase to support@botsformusic.com. If you are a consumer in the EU/EEA or the United Kingdom, your statutory right of withdrawal in Section 13 applies in addition to (and, where they conflict, instead of) this Section.

12) Credits (One-Time Purchases)

We may offer one-time purchasable credit packs ("Credits", e.g. "Smart credits") that extend your monthly allowance for specific features such as Smart Transcribe and Smart Arrange.

Credits are consumed per successful run, after your subscription plan's monthly allowance has been used. Failed runs that qualify under our failure policy are re-credited automatically.
Credits do not expire, but an active subscription is required to use them — they supplement a plan, they do not replace one.
Credits are personal to your account, non-transferable, and have no cash value; they cannot be exchanged for money except where the law requires it.
If your account is deleted, or terminated for a breach of this Agreement, unused Credits lapse without compensation, except where mandatory consumer rights provide otherwise.

13) Right of Withdrawal (Angrerett)

Bots for Music is a Norwegian company, and distance purchases are subject to the Norwegian Right of Withdrawal Act (angrerettloven, Act of 20 June 2014 No. 27), which implements the EU Consumer Rights Directive. If you are a consumer in Norway, the EU/EEA, or the United Kingdom, you have a statutory right to withdraw from a distance purchase within 14 days without giving a reason, subject to the exceptions below.

13.1 Immediate performance and the effect on withdrawal

At checkout you expressly consent to immediate performance/delivery and acknowledge the consequences:

Subscriptions (digital service): the service starts immediately with your express consent. If you withdraw within the 14-day period, you owe an amount proportionate to the service already provided (angrerettloven § 26) and we refund the remainder. The right of withdrawal is lost once the service has been fully performed (§ 22 c).
Credits (digital content): Credits are delivered to your account immediately upon purchase. By expressly consenting to immediate delivery at checkout and acknowledging the consequence, you lose the right of withdrawal at the moment delivery begins (§ 22 n).

13.2 How to withdraw

To exercise a right of withdrawal, you may use the standard withdrawal form (angreskjema) — available from Forbrukertilsynet or from us on request — or simply email support@botsformusic.com within the 14-day period with an unequivocal statement, for example: "I hereby withdraw from my contract for [subscription / credit pack] purchased on [date], account email [email]." We will confirm receipt, and any reimbursement will be made within 14 days using the same payment method you used, at no fee to you.

14) Intellectual Property

The Service (including software, models/algorithms, design, and non-user content) is owned by Bots for Music or licensors and protected by intellectual property laws.

You receive a limited, non-transferable, non-sublicensable, revocable license to use the Service for personal or internal business purposes, subject to this Agreement.

Your outputs: Transcriptions generated from your submissions belong to you (to the extent protectable), subject to any underlying third-party rights in the source material. You grant Bots for Music the rights described in Sections 3 and 4.

15) Feedback

If you provide suggestions, ideas, or feedback ("Feedback"), you grant Bots for Music a perpetual, irrevocable, worldwide, royalty-free, fully paid, transferable, sublicensable right to use the Feedback for any purpose, including improving the Service, without compensation or attribution.

16) Prohibited Activities

You may not:

use the Service unlawfully or to violate third-party rights;
attempt to reverse-engineer, extract source code, or bypass security;
submit malware or harmful content;
scrape, crawl, or automate access without our written permission;
resell or provide the Service to third parties without a license; or
interfere with the Service's operation or other users' access.

17) Indemnification

You agree to indemnify and hold harmless Bots for Music, its officers, employees, and agents from claims, damages, losses, and expenses (including reasonable legal fees) arising from:

your use or misuse of the Service;
your User Content (including links) and any alleged infringement or violation of rights/terms; or
your breach of this Agreement.

18) Termination

We may suspend or terminate your access for violations of this Agreement, security risks, or misuse, with or without notice. Upon termination, your right to use the Service ends. We may delete data consistent with Sections 3 and 4 and applicable law.

19) Disclaimer of Warranties; No Obligation to Provide Support

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including accuracy, reliability, availability, fitness for a particular purpose, or non-infringement.

We are under no obligation to provide technical support for the Service but may choose to do so at our discretion.

20) Limitation of Liability

To the extent permitted by law, Bots for Music is not liable for indirect, incidental, special, consequential, or punitive damages.

To the extent permitted by law, our total liability for any claim is limited to the fees you paid to us in the 12 months before the event giving rise to the claim.

Some jurisdictions do not allow certain limitations; in that case, limits apply to the maximum extent permitted by law.

21) Communications and Electronic Notices

We may send you service-related communications (e.g., receipts, security notices, product changes). Where required, marketing communications will be sent only with appropriate consent, and you can opt out of promotional emails using the provided method.

You agree that electronic communications from us (including email and in-app notifications) satisfy any legal requirement that such communications be in writing.

22) Privacy

Please read our Privacy Policy at botsformusic.com/privacy for information about how we collect, use, and disclose personal data. The Privacy Policy is incorporated by reference into this Agreement.

23) Governing Law and Venue

This Agreement is governed by the laws of Norway, excluding conflict of law rules. Disputes shall be resolved in the courts of Rødøy, Norway, unless mandatory consumer protection rules provide otherwise.

24) Changes to Terms

We may revise this Agreement. Material changes will be communicated with at least 30 days' notice via email or in-app notification. Continued use after the effective date of updated terms constitutes acceptance.

25) Assignment

You may not assign this Agreement without our prior written consent. We may assign this Agreement (including in connection with a merger, acquisition, reorganization, or sale of assets).

26) Entire Agreement; Severability; No Waiver; Survival

This Agreement (and any policies it incorporates by reference, including the Privacy Policy) is the entire agreement regarding the Service.

If any provision is unenforceable, the remainder remains in effect. Failure to enforce a provision is not a waiver.

The following sections survive termination of this Agreement: Section 3.2 (processing license, to the extent processing has already begun), Section 4 (Service Data and Derived Data), Section 10.4 (delinquency and collection), Section 14 (Intellectual Property), Section 15 (Feedback), Section 17 (Indemnification), Section 19 (Disclaimers), Section 20 (Limitation of Liability), Section 23 (Governing Law), and this Section 26.

27) Apple iOS Notice (only if you use our iOS app)

If you use the iOS app, you acknowledge this Agreement is between you and Bots for Music, not Apple. Apple is not responsible for the Service and has no obligation to provide maintenance/support. To the maximum extent permitted by law, Apple has no warranty obligation and is not responsible for claims relating to the Service, including IP infringement claims.

28) Contact

Questions about this Agreement: support@botsformusic.com

Mail: Bots for Music, Jektvikøya 72, 8187 Jektvik, Rødøy, Norge

By using the Service, you confirm you have read, understood, and agree to be bound by this Agreement.